Cocktail talk around the
issue of mediation invariably gives rise to someone sharing about how much they
hate conflict. And how they would much rather run away from a potential
explosive situation then deal with it head on.
Statements such as these are often met with nods of widespread approval.
In many respects this peace-at-all costs stance adopted so casually by many is at
face value however questionable ... especially when one meets up with these
vociferous proponents of peace at some later stage in the corridors of the
court-house and to find out about the long drawn out civil dispute they are
engaged in against a third party.
The question that has
plagued me the past while is that of – if the dislike of conflict is an almost
universal issue then why is there so much conflict around us? and what is it
that keeps people entrenched in cycles of conflict?
One look at the morning
news is enough to lead one to the conclusion that the World is in a mess and
that in reality, there are clearly too few people in the world who hate
conflict enough to stop its occurrence.
Moral issues, religious issues, cultural issues, territorial integrity
and plain old personal affront seem to be the seeds from which a harvest of
retribution is often reaped much to the distress of the vulnerable and
innocent.
The focus of this article is
not to air opinion on politics, policy or World issues (which in many respects are
inextricably linked to the conflict triggers noted above) but rather to look
critically at conflict in the home and in one’s working environment and to
assess, again rather critically, whether we are just paying lip-service for a
generalised dislike of conflict, when in fact we are quite eager to roll-up our
sleeves when our own issues rise to the surface.
No doubt the experts on
this issue would have a field day populating any such discussion with lengthy
“scientific” writings on the why’s and wherefore’s of conflict which in turn
has the potential to cause more conflict on conflict itself but in a nutshell,
when one gets down to grassroots on this issue – Conflict turns on the pivot of
fear.
People fight because they are
afraid. Fear is the motivator
Fear ... of emotional
death
Fear ... of financial
devastation
Fear ... of change
Fear ... of loss of
personal integrity, reputation and standing.
The list goes on ...
People remain in conflict
– despite their potential abhorrence of conflict – not because they are driven
to maintain the status quo but because of the overriding prevalence of such
fears. Within the legal process this is
often compounded by the fear of loss of face in the event of being the first to
extend an olive branch of peace towards a belligerent adversary.
In inter-personal mediation
it is of critical importance that mediators understand the underlying issue
preventing conflict resolution and assist clients in moving from positions to
needs and beyond. Allowing clients the privilege of uninterrupted thought and
verbalization during this process is an essential element in uncovering the deeper
layers of emotional content driving conflict and keeping people enmeshed
therein.
Clearly this process is
not applicable for all mediation matters but certainly its impact in inter-personal
and family mediations cannot be under-estimated, particularly in the transformative
mediation model. Fear is undoubtedly one of the most primal and hidden of the
emotions experienced by mankind – sensitive handling of this issue within the
mediation process has the greatest potential for relationship reconciliation
and mutually beneficial outcomes, even in the eventuality of divorce, separation
or termination of future working relationship. This is
certainly a laudable and achievable goal to work towards.